📘 Frequently Asked Questions (FAQs)
Welcome to the FAQ section of Aiwah.pk, your go-to destination for buying, selling, and finding faster with AI-powered technology. Below are answers to the most common questions from our users.
🔰 GENERAL QUESTIONS
1. What is Aiwah.pk?
Aiwah.pk is an AI-powered classified ads platform in Pakistan where users can buy, sell, rent, or find products and services quickly and securely.
2. Is Aiwah.pk free to use?
Yes, creating an account and posting standard ads is completely free. We also offer paid promotional tools to boost visibility.
3. Do I need to create an account to use the platform?
You can browse freely without an account, but you’ll need to register to post ads, contact sellers, and save favorites.
4. Is Aiwah.pk available across Pakistan?
Yes, Aiwah.pk supports listings from all major cities and rural areas across Pakistan.
5. What makes Aiwah.pk different from other classified websites?
Our platform uses AI for smarter ad placement, fraud detection, personalized recommendations, and a faster experience.
📝 ACCOUNT & REGISTRATION
6. How do I create an account on Aiwah.pk?
Click on the “Sign Up” button, enter your name, email, and password, and verify your email to get started.
7. Can I update my profile information?
Yes, once logged in, go to your dashboard and click “Profile Settings” to update your name, photo, contact number, and more.
8. I forgot my password. How do I reset it?
Click on “Forgot Password” on the login page and follow the steps to reset your password via email.
9. Can I delete my account?
Yes. Contact support at [email protected] with your account email, and we’ll assist with account deletion.
10. Can I use the same account to post in multiple cities?
Absolutely. You can post ads in any city without creating a new account.
📤 POSTING ADS
11. How do I post an ad?
Login, click “Post Ad,” choose a category, fill in the details, upload images, and submit your ad.
12. How long does it take for my ad to be approved?
Most ads are approved within minutes. In some cases, it may take up to 12 hours for review.
13. What categories can I post ads in?
You can post in categories like Mobiles, Vehicles, Property, Jobs, Electronics, Services, Fashion, and more.
14. Are there any rules for posting an ad?
Yes. Avoid misleading content, duplicate ads, offensive language, and items that violate laws. See our Ad Posting Policy for details.
15. How many ads can I post for free?
You can post multiple free ads, but spamming or duplicate listings may result in restrictions.
🛒 BUYING & SELLING
16. How do I contact a seller or buyer?
Use the secure messaging system built into the platform or call if the seller has shared their number.
17. Can I negotiate prices?
Yes, most sellers are open to negotiation. Use polite and clear communication.
18. How do I mark my item as sold?
Go to your dashboard, find your ad, and click “Mark as Sold” or “Delete.”
19. How do I know if a buyer or seller is genuine?
Look for verified badges, clear communication, and avoid deals that seem too good to be true.
20. Can I repost an expired or deleted ad?
Yes. Just edit and resubmit your old ad or create a new one using the same details.
🚀 PROMOTIONS & PAYMENTS
21. What are featured ads?
Featured ads appear at the top of category pages for more visibility and faster responses.
22. How do I pay for ad promotions?
You can pay via Easypaisa, JazzCash, bank transfer, or debit/credit card (when available).
23. Is payment secure on Aiwah.pk?
Yes. All payments go through secure and encrypted gateways. We never store your card data.
24. Will my ad stay visible after the promotion ends?
Yes, it will remain active but lose the boosted visibility of featured placement.
25. Can I cancel a promotion after paying?
No, once a promotion is activated, it cannot be refunded or canceled mid-cycle.
🔐 SAFETY & SECURITY
26. How does Aiwah.pk prevent scams or fraud?
We use AI-based fraud detection, manual moderation, and allow users to report suspicious content easily.
27. What should I do if I see a fake ad?
Click “Report” on the ad or email us at [email protected] with details.
28. Is my personal information safe?
Yes. We follow strict privacy policies. Your contact info is not shared publicly unless you choose to.
29. Can I block or report a user?
Yes. You can report any user for harassment, spam, or fraud. Our team will investigate and take necessary action.
30. Does Aiwah.pk use my data for ads?
We only use your data to improve your experience and personalize search results. We never sell your personal data.
💬 Still Have Questions?
If your question isn't listed above, feel free to contact us directly at [email protected], or visit our Contact Us page for more ways to get in touch.
✅ Summary
At Aiwah.pk, we’re dedicated to making online classifieds in Pakistan smarter, faster, and safer for everyone. This FAQ page is updated regularly to answer the most common questions from our community of users across the country.
Stay informed. Buy smart. Sell safely.
Thank you for choosing Aiwah.pk – AI-Powered Classifieds in Pakistan.