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Safety Guidelines

Safety Guidelines

Stay safe while buying and selling online. Read the official safety tips from Aiwah.pk to protect yourself from scams, fraud, and misuse. Your safety is our pri...

🛡️ Safety Guidelines – Stay Secure While Buying & Selling on Aiwah.pk

At Aiwah.pk, your safety is our top priority. As Pakistan’s first AI-powered classified platform, we take a proactive approach to ensure you have a secure and trustworthy experience—whether you’re buying a phone, selling your bike, renting property, or looking for services.

While we use advanced technology and moderation to protect our users, we also encourage you to follow these essential safety guidelines to stay alert, avoid fraud, and make smart decisions during transactions.

🔐 1. General Safety Tips

  • Trust your instincts: If something feels off about a deal or person, don’t proceed.

  • Always verify information: Whether it’s a product, document, or ID, cross-check the details.

  • Avoid sharing personal data: Never share your CNIC, bank account details, or OTP codes with unknown users.

  • Report suspicious activity: If you spot a fake ad or get suspicious messages, use the "Report" feature or email [email protected].

👥 2. Meeting in Person

Face-to-face meetings are common when buying or selling on classified sites. To ensure these meetings are safe:

  • Meet in public places like cafés, malls, or near security cameras.

  • Avoid secluded areas or inviting strangers to your home.

  • Bring a friend or family member with you, especially if it’s a high-value item.

  • Let someone know your meeting location and time.

  • Inspect the item thoroughly before handing over any money.

  • Use daylight hours for added visibility and safety.

💳 3. Payment Safety

Whether you’re buying or selling, payment should always be handled securely.

For Buyers:

  • Avoid advance payments, especially to unknown sellers.

  • Use cash for in-person deals.

  • Double-check the item before making a payment.

  • Avoid money transfers like EasyPaisa/JazzCash unless you're confident in the seller's identity.

For Sellers:

  • Never release the product before receiving full payment.

  • Verify bank transfers before handing over the item.

  • Be cautious of fake payment screenshots.

  • Count cash in a secure location if receiving large amounts.

📱 4. Avoiding Online Scams

Aiwah.pk uses AI to flag suspicious listings and users, but scammers may still attempt to contact users. Here’s how to protect yourself:

  • Avoid deals that sound too good to be true (they usually are).

  • Beware of urgent buyers or sellers rushing you to close a deal.

  • Do not click on suspicious links sent via messages or emails.

  • Do not install unknown apps or share your screen with strangers.

  • Watch out for fake courier services or shipping scams.

📢 5. Recognizing Fake Ads or Listings

Some fake ads are posted to steal money or personal information. Watch out for:

  • Poor grammar or unusual language

  • Unbelievably low prices on popular products

  • No location, contact details, or vague descriptions

  • Stock photos instead of real product images

  • Pressure to pay in advance

If you spot such ads, report them immediately so we can investigate and remove them.

🧑‍💻 6. Account Security

Your Aiwah.pk account is your personal dashboard for buying and selling. Keep it safe:

  • Use a strong password and update it regularly.

  • Never share login credentials with anyone.

  • Enable 2-step verification if available.

  • Log out of public or shared devices.

  • Monitor your dashboard for unusual activity.

If you suspect someone accessed your account, contact [email protected] immediately.

🏡 7. Real Estate & Rentals Safety

When dealing with property listings, follow these extra steps:

  • Inspect the property in person before paying.

  • Verify ownership documents and confirm the agent or owner's identity.

  • Avoid paying booking or token amounts without a signed agreement.

  • Never transfer money abroad for a local property deal.

  • Use trusted legal services to draft contracts when needed.

🚗 8. Vehicle Buying/Selling Safety

If you’re buying or selling a vehicle:

  • Check the original registration book.

  • Confirm engine and chassis numbers match the documents.

  • Check for outstanding loans or stolen reports via Excise Department.

  • Never transfer ownership before receiving full payment.

  • Use safe locations for vehicle inspections or test drives.

💼 9. Job Listings Caution

Job scams are common on online platforms. To avoid them:

  • Never pay to apply for a job or attend an interview.

  • Beware of listings asking for investments or "security deposits."

  • Research the company before applying or sharing your documents.

  • Be cautious of remote “work-from-home” jobs offering high income without experience.

Aiwah.pk reviews job listings regularly and removes suspicious ones, but your awareness is the best defense.

📞 10. Report Fraud or Abuse

If you come across:

  • Fake ads

  • Scams or phishing attempts

  • Offensive content

  • Harassment from users

  • Attempts to access your personal data

Please take action:

  • Use the Report button on the ad or profile

  • Or email: [email protected]

  • Include relevant screenshots, user ID, and ad link

  • We will review and take action quickly

Your report helps protect the entire community.

🔎 11. How Aiwah.pk Keeps You Safe

Aiwah.pk uses multiple tools and systems to protect our users:

  • AI-Powered Scanning: Our smart algorithms detect spam, scams, and duplicates.

  • Manual Moderation: Human moderators review flagged content and high-risk ads.

  • Secure Messaging: Conversations stay private inside our platform.

  • Verified Users: We’re working on a badge system for verified users.

  • Report & Block Tools: You can report any suspicious content instantly.

Still, we believe education + technology is the best safety model.

📢 12. Safety is a Shared Responsibility

While Aiwah.pk does everything possible to maintain a safe environment, users must also:

  • Stay informed

  • Think critically

  • Report unethical behavior

  • Protect themselves and others

When we work together, we make online classifieds safer for everyone in Pakistan.

📩 Need Help?

If you're unsure about a deal, listing, or user, don’t hesitate to reach out.

Support Email: [email protected]
Fraud Reporting: [email protected]
Help Center: https://aiwah.pk/help

✅ Final Note

At Aiwah.pk, safety is not just a feature — it’s a foundation.
Our mission is to provide a platform that you can trust for every transaction. Whether you’re buying a phone, renting a house, or finding a job, follow these safety guidelines and help build a smarter, safer digital marketplace for Pakistan.

Stay safe. Stay smart.
Use Aiwah with confidence.