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Home Privacy Policy

Privacy Policy

Privacy Policy

Learn how Aiwah.pk collects, uses, and protects your personal data. Our AI-powered platform ensures transparency, safety, and privacy for every user in Pakistan...

Effective Date: 06-2025
Website: https://aiwah.pk
Contact Email: [email protected]

Welcome to Aiwah.pk, Pakistan’s AI-powered classified ads platform where you can buy, sell, and find products and services fast. Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use Aiwah.pk or interact with our services.

By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide better services to all our users. The types of data we collect include:

a. Personal Information

When you register or post ads, we may collect:

  • Name

  • Email address

  • Phone number

  • Location (city or area)

  • Profile picture (if added)

  • Government ID (optional for verification)

b. Transactional & Ad Information

  • Ad details (title, category, description, price)

  • Uploaded photos

  • Comments or messages sent/received

c. Technical Data

  • IP address

  • Browser type and version

  • Device type

  • Cookies and usage logs

  • Referring URLs

  • Time and duration of visit

d. Location Data

We may use your device’s location (with permission) to show location-based listings and content.

2. How We Use Your Information

We use the information collected to:

  • Enable you to post and manage your classified ads

  • Personalize your experience using AI-based recommendations

  • Improve our platform’s performance and usability

  • Prevent fraud, spam, and abusive content

  • Send notifications, messages, and service-related emails

  • Respond to your customer support requests

  • Monitor and analyze usage trends

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help:

  • Keep you logged in

  • Remember your preferences

  • Show relevant ads and listings

  • Measure site performance

You can disable cookies from your browser settings, but some features of Aiwah.pk may not work properly without them.

4. Sharing of Information

We never sell your personal data. We only share your information in the following situations:

a. With Your Consent

You may choose to share your contact details with other users or third parties.

b. With Trusted Service Providers

We may use third-party services (like payment gateways, SMS APIs, hosting services) to operate our platform. These partners are contractually bound to keep your information safe and confidential.

c. For Legal Reasons

We may disclose your data if:

  • Required by law or court order

  • Necessary to investigate fraud or abuse

  • Needed to protect the rights, property, or safety of Aiwah.pk, users, or the public

5. User Messaging & Chat

When you use our internal chat system or contact sellers, we may log these messages to:

  • Detect spam or scams

  • Resolve disputes

  • Improve service quality

  • Ensure compliance with our terms

We never publish private messages without your consent.

6. Data Retention

We retain your personal data:

  • As long as your account is active

  • As required by law

  • For resolving disputes or enforcing agreements

You can request deletion of your data at any time by contacting [email protected].

7. Account Security

You are responsible for keeping your account credentials confidential. Aiwah.pk uses encryption, firewalls, and AI-based threat detection to protect your information, but no system is 100% secure.

We strongly recommend:

  • Using strong passwords

  • Avoiding public Wi-Fi for login

  • Logging out of shared devices

8. Children’s Privacy

Aiwah.pk is not intended for users under the age of 18. We do not knowingly collect data from minors. If we discover that a child has provided us with personal data, we will delete it immediately.

9. Third-Party Links

Our platform may contain links to external websites (e.g., YouTube, banks, delivery providers). We are not responsible for the privacy practices or content of those sites. We recommend reading their privacy policies separately.

10. Your Rights

As a user of Aiwah.pk, you have the right to:

  • Access your personal data

  • Update or correct your data

  • Delete your account and related data

  • Object to the use of your data for marketing

  • Withdraw consent for data processing (where applicable)

To exercise your rights, contact us at [email protected].

11. International Users

Although Aiwah.pk is primarily for users in Pakistan, if you are accessing it from outside the country, your data may be stored on servers within or outside Pakistan. By using the platform, you consent to the international transfer of your data as needed.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. When we do:

  • We will post the updated version here with the date

  • We may notify you by email or platform notice

We encourage users to review this policy periodically.

13. Contact Us

Have a question, concern, or request regarding your privacy?

Email: [email protected]
Website: https://aiwah.pk
Subject: Privacy Policy Inquiry

14. Acceptance of This Policy

By using Aiwah.pk, registering an account, or posting an ad, you confirm that you’ve read and agree to our Privacy Policy. If you do not agree, please do not use the platform.