Hiring for E Commerce website

Key Responsibilities: Handle customer inquiries via phone, WhatsApp, email, and chat. Resolve order, payment, and delivery-related issues promptly. Maintain a positive and professional attitude when dealing with customers. Coordinate with warehouse and delivery teams to ensure timely dispatch. Keep accurate records of customer interactions and follow-ups. Identify recurring issues and report them to management for process improvement. Requirements: Minimum Intermediate or Bachelor... Key Responsibilities: Handle customer inquiries via phone, WhatsApp, email, and chat. Resolve order, payment, and delivery-related issues promptly. Maintain a positive and professional attitude when dealing with customers. Coordinate with warehouse and delivery teams to ensure timely dispatch. Keep accurate records of customer interactions and follow-ups. Identify recurring issues and report them to management for process improvement. Requirements: Minimum Intermediate or Bachelor’s degree. Good communication skills in Urdu and English. Previous experience in customer service or e-commerce preferred. Basic computer and MS Excel knowledge. Ability to multitask and work under pressure. Show More